Empire Riverside Hotel
Online sales and on-site sales were completely revamped. Vouchers, gift cards and tickets are sold and managed in a central shop system.View case study
Hotel Guglwald has been an incert customer from the beginning. The 4* superior hotel has been our partner for 15 years and uses practically the entire product range. The interactive guest club standardises and automates the rewarding of regular guests.View case study
Whether you’re experienced in online sales or just getting started: the various incert system variants with flexible sales modules provide the right functions for every hotel. From simple and quick implementation to a customised, brand-appropriate web shop with carefully selected functions and clever marketing tools. But you don’t need to decide right now. Our modular system enables you to expand your shop at any time. Smart boutique hotels in the city, traditional family companies as well as international hotel chains all use incert.
Loisium Wine & SPA
- Universal system for the "Loisium wine world" and the hotels in Langenlois and southern Styria.
- From the design of the vouchers to the texts in the shop, Loisium’s individual communication style is transposed 1:1 in the voucher shop.
- Gift cards with cool designs, printed for quick and easy sale on site.
- Successful marketing campaigns (e.g. Black Friday, Jö) processed with the incert voucher module.
Reiters Supreme & Reserve
- Classical value voucher with choice of templates for print@home
- High-value gift card with refined packaging for mailing or on-site sale.
- Validation interface to Protel
- Ticket system for the legendary Weißwurstparty and the New Year’s Eve gala.
- Interfaces to the PMS (Fidelio) and cash register system (TiPos).
- Voucher management system for the comprehensive package offering as well as classical vouchers.
- Gift card system as high-value addition to the print@home value voucher with various card designs.
- Down payment system connected to the PMS Fidelio for automatic processing of online payments.
- voucher management system for hotel and culinary services.
- Ticket system for batches of event tickets.
Reduce Health Resort Bad Tatzmannsdorf
- Value and package vouchers redeemable in the two 4* hotels, the health hotels and the open air museum.
- Connection to Hobex and immediate transfer
Mondi Hotels & Resorts
- 5 independent but connected coupon systems for the resorts – mutual redeeming of the coupons possible.
- Connection to the respective cash register and PMS systems on site (Novacom, ASA, DIKAS).
Steigenberger Hotels & Resorts
- Sale of coupons for more than 50 hotels in Europe and internationally.
- Individualised package coupons for the different locations.
- Gift card system for coupon cards with sleeve, redeemable in all Steigenberger Hotels.
- Campaign system with reward coupons exchanged for points for regular visitors to Steigenberger and all other associated hotel brands (Maxx, Incertcity, Jaz and Zleeps).
- Coupon system for the comprehensive package offering as well as classical coupons.
- Adapted to the hotel’s style: wooden cards to credit with value amounts and refined packaging (gift card system).
- Online product shop with a colourful selection of Kronthaler articles.
- Coupon system for the comprehensive package offering as well as classical coupons.
- Gift card system as high-value addition to the print@home value coupon with refined packaging.
- Customer loyalty system to individually reward the many regulars and to create incentives for renewed visits.
- Classical value coupon with choice of templates
- Package coupons with selection options for overnight and package coupons
Simplify the handling of vouchers, tickets and gift cards by connecting to your existing IT infrastructure on site. In collaboration with long-term technology partners, we offer various interfaces to cashier and admission systems in your industry.
For almost 15 years now, incert has been our reliable partner in the field of eCommerce and guest loyalty. We use almost the entire incert product range: vouchers, gift cards, guest loyalty systems, campaign systems, product shops, online marketing campaigns, digital cash registers and interfaces to the hotel & CRM system. The incert systems have made a significant contribution to increasing operational efficiency, sales and image.
Hotel Guglwald 4*S
In addition to the voucher system and the deposit system, we have also been successfully using the incert guest loyalty system for many years now. The interfaces to the hotel’s property management system enable the quick and easy checking and validation of vouchers. Voucher sales are automatically booked and also deposits allocated straight to the corresponding booking. Club members are accordingly rewarded for on-site sales. incert also supports us professionally in regards to online marketing and manages our Google campaigns.
René Egger BA
Hotel Elisabeth Kirchberg
Our hotel is a small and cozy retreat with a lot of soul. The Vincent is wholesome and must be experienced. This "well-being-guarantee" makes for perfect gifts in form of vouchers. While customers enjoy shopping in the Express system's updated front end, we are able to maximize our sales with minimal input due to all the free marketing tools.
While customers enjoy shopping in the Express system's updated front end, we are able to maximize our sales with minimal input due to all the free marketing tools. The automation of processes siginificantly reduced our workload and let's us have more time for our guests.
The incert voucher & gift card system and the incert product shop make our entire team's work much easier. All sales and handling processes are centralised and clearly laid out. We now also handle ticket sales for the "Weißwurst party" via the incert ticket system, which saves us an enormous amount of administrative work. In addition, the incert team is open to our ideas and always tries to implement them together with us. Furthermore, incert itself always provides new impulses and actively develops sales for us. We are overjoyed to have found a reliable partner in incert.
With incert, we know we have the right partner at our side. incert fulfils all our expectations and requirements that we have for a voucher system in the upscale hotel segment. From the individualised design to the ease of use, incert provides an all-encompassing programme. Since we have been using incert, we have saved a lot of time both in creating the vouchers and in redeeming them on site. Moreover, incert is always available for our concerns and open to customisation requests - from our point of view one of the decisive building blocks for a long-term business relationship.
As a fast-growing company, it is always our goal to streamline and automate processes while achieving maximum added value. With incert, we have found a partner that meets all these criteria for voucher and product sales. At the same time, the incert system is compatible with our partners who, for example, enable the redemption of vouchers during the online booking process. The system can be expanded quickly and easily and flexibly adapts to our growth.
For our guests it’s a visually appealing and user-friendly tool to give away (pre-)joy at any time.
For us, it's an important pillar of our sales and a nice way to maximise turnover and create incentives to buy. The availability, flexibility and support of the incert team are peerless – we definitely recommend them.
For us, incert combines the professionalism of an established company with the individual and personal service that one usually only gets from start-up's.
Hotel Altstadt Vienna
Giving Nesslerhof vouchers means giving someone else that special something that you would actually prefer to keep. Since we started working with incert, spontaneous voucher sales have increased enormously. The uncomplicated handling of the voucher purchase and also our own product line, at any time conveniently from home or on the road, enjoys great popularity among our guests.
We can highly recommend the voucher system and guest loyalty system from incert. Since we have been using it in the "Gams zu zweit", the entire voucher handling has been super uncomplicated for us and the customers and is comprehensible at all times. Our guest club is very popular with our regular customers. We are also professionally supported by incert in online marketing and thus optimise our sales figures significantly. Many thanks for the good cooperation with the whole team.
Ellen Nenning & Andreas Mennel
Hotel Gams zu zweit
We are very pleased that we have been able to count incert among our partners for several years. The competent team is always there to help us with advice and support. We feel very well taken care of with the energetic and friendly support and look forward to exciting new projects and further successful cooperation.
We have been working with incert in both our houses for several years and are very satisfied!
The personal support in addition to technically sophisticated solutions with good usability at the same time are the big plus points of the system for us
Peter Gruber jun.
An extraordinarily competent team works here: starting with the quotation to the professionally accompanied implementation process and the excellent customer service. For our company, the extensive functionality of the system as well as the internal billing options and compatibility with our most important interfaces were the main decision criteria for incert. All in all, the incert vouchers offer a great relief for the issuing hotels & restaurants as well as for the billing and the customers themselves - an all-round successful product.
incert - voucher & gift card system stands for quality, innovation and optimised service to the customer.
Our reservation and reception team feels in good hands with the professional care of the incert staff and the entire innovative way of working.
We wish us many new ideas in the future and look forward to further cooperation.
Edelweiss Salzburg Mountain Resort
A perfect tool to handle the pre-opening phase and to increase sales, especially during the first few months. Through incert we were able to approach many prospects with our voucher offer during the pre-opening phase. Also regarding day-to-day use the system is a real asset. Easy to handle, quick customer support and great consulting with regard to the variety of vouchers we now offer. We recommend incert anytime!
incert conviced us right off the bat. Besides professional consulting, quick technical implementations and a comprehensive service platform, our voucher- and gift cart management systems have become real value drivers inside the Falkensteiner Hotels' eCommerce system. Our guests very much benefit from the additional e-services.
Falkensteiner Hotels & Residences
incert's voucher management system is very user friendly and it works perfectly for our guests. We have been saving a lot of time along the years and thanks to the Fidelio API we have been able to reduce the hassle of voucher handling while keeping a perfect overview in our books. Required changes are immediately addressed and taken care of by the incert support team and, generally, the flow of information is always smooth. We are very satisfied customers and recommend working with incert wholeheartedly.
Almwellness Hotel Pierer
Since we've been using incert's deposit system, our guests tend to transfer funds much more quickly. It is also much more convenient for us, since the link for the down payment with all relevant data is automatically generated by our PMS. Especially with regard to short term bookings, the system is a real helper. We can finally spare the arduous tasks of checking bank transfers manually and typing customer data into our hotel software.