"The system and customer service are excellent, significantly simplify and optimize our processes, and are easy to handle for both employees and customers, which positively affects our sales figures.

2024 | Elisabeth Maier
Therme Nova

For almost 15 years now, incert has been our reliable partner in the field of eCommerce and guest loyalty. We use almost the entire incert product range: vouchers, gift cards, guest loyalty systems, campaign systems, product shops, online marketing campaigns, digital cash registers and interfaces to the hotel & CRM system. The incert systems have made a significant contribution to increasing operational efficiency, sales and image.

Alexander Pilsl
Hotel Guglwald

In addition to the voucher system and the deposit system, we have also been successfully using the incert guest loyalty system for many years now. The interfaces to the hotel’s property management system enable the quick and easy checking and validation of vouchers. Voucher sales are automatically booked and also deposits allocated straight to the corresponding booking. Club members are accordingly rewarded for on-site sales. incert also supports us professionally in regards to online marketing and manages our Google campaigns.

René Egger BA
Hotel Elisabeth Kirchberg

While customers enjoy shopping in the Express system's updated front end, we are able to maximize our sales with minimal input due to all the free marketing tools. The automation of processes siginificantly reduced our workload and let's us have more time for our guests.

Steffen Frey
Enztalhotel

The incert voucher & gift card system and the incert product shop make our entire team's work much easier. All sales and handling processes are centralised and clearly laid out. We now also handle ticket sales for the "Weißwurst party" via the incert ticket system, which saves us an enormous amount of administrative work. In addition, the incert team is open to our ideas and always tries to implement them together with us. Furthermore, incert itself always provides new impulses and actively develops sales for us. We are overjoyed to have found a reliable partner in incert.

Maria Hauser
Stanglwirt

With incert, we know we have the right partner at our side. incert fulfils all our expectations and requirements that we have for a voucher system in the upscale hotel segment. From the individualised design to the ease of use, incert provides an all-encompassing programme. Since we have been using incert, we have saved a lot of time both in creating the vouchers and in redeeming them on site. Moreover, incert is always available for our concerns and open to customisation requests - from our point of view one of the decisive building blocks for a long-term business relationship.

Hermann Reischl
Reischlhof

As a fast-growing company, it is always our goal to streamline and automate processes while achieving maximum added value. With incert, we have found a partner that meets all these criteria for voucher and product sales. At the same time, the incert system is compatible with our partners who, for example, enable the redemption of vouchers during the online booking process. The system can be expanded quickly and easily and flexibly adapts to our growth.

Max Luscher
B&B Hotels

For us, incert combines the professionalism of an established company with the individual and personal service that one usually only gets from start-up's.

Anja Matscheko
Hotel Altstadt Vienna

Giving Nesslerhof vouchers means giving someone else that special something that you would actually prefer to keep. Since we started working with incert, spontaneous voucher sales have increased enormously. The uncomplicated handling of the voucher purchase and also our own product line, at any time conveniently from home or on the road, enjoys great popularity among our guests.

Christina Neudegger
Hotel Nesslerhof

We can highly recommend the voucher system and guest loyalty system from incert. Since we have been using it in the "Gams zu zweit", the entire voucher handling has been super uncomplicated for us and the customers and is comprehensible at all times. Our guest club is very popular with our regular customers. We are also professionally supported by incert in online marketing and thus optimise our sales figures significantly. Many thanks for the good cooperation with the whole team.

Ellen Nenning & Andreas Mennel
Hotel Gams zu zweit

We are very pleased that we have been able to count incert among our partners for several years. The competent team is always there to help us with advice and support. We feel very well taken care of with the energetic and friendly support and look forward to exciting new projects and further successful cooperation.

Schmuck Family
Naturhotel Forsthofgut

We have been working with incert in both our houses for several years and are very satisfied!
The personal support in addition to technically sophisticated solutions with good usability at the same time are the big plus points of the system for us

Peter Gruber jun.
Hotel Almesberger

incert - voucher & gift card system stands for quality, innovation and optimised service to the customer.
Our reservation and reception team feels in good hands with the professional care of the incert staff and the entire innovative way of working.
We wish us many new ideas in the future and look forward to further cooperation.

Hettegger Family
Edelweiss Salzburg Mountain Resort

Before we decided to have incert on board, we were looking at many solutions and personally spoke to countless colleagues in the hotel industry. Their unanimous answer: "Take a look at incert, there's nothing better." So that's what we did and we were immediately conviced by their professional attitude and their entire team's customer focus. The same goes for our online shop solution. We have not regretted choosing incert for one second. The product is sophisticated and mature and their customer service is world class. If anyone were to ask us about incert, we would have to admit being true incert fans.

Mike Dörr
Mondi Hotels

A perfect tool to handle the pre-opening phase and to increase sales, especially during the first few months. Through incert we were able to approach many prospects with our voucher offer during the pre-opening phase. Also regarding day-to-day use the system is a real asset. Easy to handle, quick customer support and great consulting with regard to the variety of vouchers we now offer. We recommend incert anytime!

Barbara Pröbstl
Werdenfelserei

incert conviced us right off the bat. Besides professional consulting, quick technical implementations and a comprehensive service platform, our voucher- and gift cart management systems have become real value drivers inside the Falkensteiner Hotels' eCommerce system. Our guests very much benefit from the additional e-services.

Markus Felinger
Falkensteiner Hotels & Residences

incert's voucher management system is very user friendly and it works perfectly for our guests. We have been saving a lot of time along the years and thanks to the Fidelio API we have been able to reduce the hassle of voucher handling while keeping a perfect overview in our books. Required changes are immediately addressed and taken care of by the incert support team and, generally, the flow of information is always smooth. We are very satisfied customers and recommend working with incert wholeheartedly.

Theresia Pierer
Almwellness Hotel Pierer

Since we've been using incert's deposit system, our guests tend to transfer funds much more quickly. It is also much more convenient for us, since the link for the down payment with all relevant data is automatically generated by our PMS. Especially with regard to short term bookings, the system is a real helper. We can finally spare the arduous tasks of checking bank transfers manually and typing customer data into our hotel software.

Karin Leeb
Hotel Hochschober