Deposit system

Online down payments
make reservations easier
for guests and for staff.

Allow your guests to make their down payment for their reservation online. An additional connection to your hotel system allows it to be automatically filed with the respective reservation.

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Simplify your booking processes and avoid payment defaults with a down payment system from incert

A link in your reservation confirmation leads to the down payment interface with your hotel logo and photo. Once there, your guest can automatically complete the transaction via connections to credit card payment systems, Klarna or PayPal. An e-mail is sent to the guest as well as to the reception to confirm the down payment.

Extension of the interface to hotel system

By means of an interface to your hotel system, the available data such as arrival and departure dates, required deposit payment amount, reservation number etc. are already filled out in the deposit payment form. After successful completion, deposit payments are posted directly to the respective reservation in the PMS.

PSD2 conform. A verbal or written inquiry about credit card data to secure bookings is no longer required.
Protect yourself from no-shows and have partial amounts of bookings be paid online, simply and automatically.

Many more functions and advantages

Secure liquidity

Optimise your occupancy rate and avoid payment defaults due to no-shows.


Simple and user-friendly down payment interface for desktop and mobile devices, with your hotel photo and logo.

PMS interface

Direct accounting of the down payments in the hotel software through interfaces to PMS systems.

Minimal manual effort

Payment execution through existing payment contracts and automatic money flow to your account. Manual verification of payments is a thing of the past.

René Egger

In addition to the voucher system and the deposit system, we have also been successfully using the incert guest loyalty system for many years now. The interfaces to the hotel’s property management system enable the quick and easy checking and validation of vouchers. Voucher sales are automatically booked and also deposits allocated straight to the corresponding booking. Club members are accordingly rewarded for on-site sales. incert also supports us professionally in regards to online marketing and manages our Google campaigns.

René Egger BA
Hotel Elisabeth Kirchberg

Since we've been using incert's deposit system, our guests tend to transfer funds much more quickly. It is also much more convenient for us, since the link for the down payment with all relevant data is automatically generated by our PMS. Especially with regard to short term bookings, the system is a real helper. We can finally spare the arduous tasks of checking bank transfers manually and typing customer data into our hotel software.

Karin Leeb
Hotel Hochschober


Frequently asked questions about the deposit system

Yes. If you wish, you can receive a copy of the down payment confirmation by e-mail. This way, you are always informed about the down payments. The money is transferred to your account by your payment partner. If you also have an incert sales system (voucher system, gift card system, ticket system, shop system), the administration area there will provide you with an overview of all down payment transactions.

By using interfaces to some hotel systems (Fidelio, GMS Felix, Gastrodat, Elite), down payments can be directly transferred to the hotel programme or be filed with the respective reservation.

No. The down payment takes place online directly through the credit card payment or instant transfer. If you use an incert sales system, the existing payment contracts can also be used for the down payment system.

Not necessarily. You can also define a fixed amount for down payments in your system; this will then be pre-filled in the online form. Combined with a PMS interface, the requested down payment amount can also be calculated automatically by the system using a percentage number and the booking amount.

Specialised in the following industries

incert Sales.Suite

Use our combination offer

Pick the systems suited for you with our offer package, the incert Sales.Suite: vouchers, gift cards, tickets, take-away and products. The setup price currently includes a free second sales system.

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Our open system - your benefits

Our technology’s openness makes it possible to connect to other systems. Open APIs and numerous partnerships with payment providers, hotel and cash register systems, booking solutions and other technology partners guarantee a smooth integration of our products into your system landscape.

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What can you expect when you work with us?

  • Personal consulting at a high level
  • Individuality tailored to your brand
  • Industry expertise & know-how
  • Technical advancement & simplified processes

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