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• We analyse, optimise and model system landscapes. Always with an eye on: Economic efficiency, a well-thought-out guest experience and sensible processes that take the pressure off employees. We accompany and tackle the task, providing advice and support. We create clarity and transparency.
• We help you make the right decisions and take the right steps. We work closely with all parties involved and speak the language of both our customers and the tech players.
• Our customers receive a holistic solution, smooth processes and interlinked systems. With our help, they can make better use of resources and really utilise technology to understand guests better and offer them even better services.

• Apaleo enables hospitality businesses to create the ultimate digital experience for guests and staff with customizable apps from the Apaleo Store.
• The platform was developed based on the belief that hospitality software should never be fixed to a specific point in time, as guest and employee expectations are constantly changing and rising and every hospitality business needs to adapt.

• Validate vouchers/ cards: YES

APRO is an innovation leader for digital solutions in the hospitality industry. With in-house software development and professional project management, solutions are offered in the following areas:

• POS systems
• Mobile receipting with integrated payment solutions
• Kitchen management (kitchen monitors)
• Mobile reporting & guest apps
• customer loyalty
• and much more.

What do the 5-star Hotel Franks in Oberstdorf, the Amus luxury chalets and the Phantasialand hotels have in common?

Like over 2000 other successful establishments, they all rely on ASA HOTEL. ASA has been ensuring smooth everyday hotel operations for over 35 years.

Whether on a PC, tablet or smartphone - with ASA HOTEL you always have full control over your hotel, no matter where you are. 

•   Voucher collection and redemption in the PMS: Orders are picked up by ASA's PMS at regular intervals and are then recorded in ASA. When redeeming, ASA asks live in incert about the status of the voucher and can redeem it partially or completely. more details

• Thanks to the integration of the incert voucher management system, you can sell voucher cards in the NTCS cash register and assign any value to them or reload an existing voucher card with a freely definable value.
• Redeeming these voucher cards is simple and checks such as voucher status, value, type etc. during the redemption process are a matter of course.
• In addition, a status query is also available to provide you with detailed information on the desired card number quickly and effectively.

• Load/activate card: YES
• Validate vouchers/ cards: YES

CASABLANCA hotelsoftware has been a strong technology partner to the hotel industry for over 30 years and supports medium-sized and large businesses in particular in digitizing and automating processes.

Over 2,000 customers from Austria, Germany, Italy and Switzerland now rely on the solutions developed from a single source in the Tyrolean Oberland.

•  Redemption in the PMS: Vouchers and voucher cards can be redeemed directly in Casablanca. more details

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• crosseye Marketing GmbH was founded in 1999 and is now one of the leading internet agencies in the tourism sector in Styria. 
• The employees are tourism experts, marketing professionals and internet experts. Tourism projects are initiated, developed and managed with passion and curiosity, whereby developments on the Internet and guest behavior are constantly monitored. 
• Our network is important, not only for our success but also for recognizing trends and innovations for our projects and our customers.
• Numerous long-standing partnerships with hotels and destinations testify to the quality of the projects we have completed.

• Crqlar offers hotels a modular solution to optimize guest data and services. 
• Use our CRM, app, restaurant and spa management separately or together to personalize guest experiences and increase efficiency. 
• Our AI-powered tools enable effective marketing and improve service quality.

• Exportieren Sie Buchungen (etwa für Verkäufe und Einlösungen) im DATEV-Format zum einfachen Import in Ihre FIBU. Dazu können in incert Buchungskonten (bei Artikeln, Zahlarten, Versandkosten) hinterlegt werden. Auch wenn Sie ein anderes Buchhaltungsprogramm verwenden, ist es möglich dass dieses einen Import im DATEV-Standard erlaubt.
  
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Direct booking
The DIRS21 booking form offers guests the fastest and easiest direct booking ever. At any time, in any place. All data is managed centrally, with no additional effort for customers.

Channelmanager
The DIRS21 channel manager increases the reach and multiplies booking numbers with just a few clicks. All relevant parameters such as prices and availability can be controlled centrally in the cockpit and are updated automatically - with every booking, via every interface.

+Komfort Service
The personal advisor knows not only your wishes and requirements, but also those of the target group.

• Redemption of vouchers at DIRS21: Purchased vouchers can be redeemed directly when booking.
  Smart data handling: Transfer purchase information to the hotel software.
  Reactivation of vouchers: In the event of a booking cancellation, a voucher is activated again.
  Upselling: Sell more vouchers through smart placements in the booking form and pop-ups.
  
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Ennstal [IT] GmbH specializes in network, WLAN and server technology and offers in-house POS software - all from a single source.
The gastroAssistent POS system becomes the heart of every restaurant or retail business thanks to in-house support for network installations, for example.
The focus is on the following topics:

• IT services
• Network, WLAN & Server
• Camera surveillance
• Software sales & support
• POS systems with interfaces to merchandise management systems, dispensing systems, online ordering systems, etc.
• POS systems with mobile handhelds (also for market stalls)
• POS systems with clear branch organization
• and much more...!

One and one is two plus. At least when you work with us. Because we offer you a complete package of hardware and software that is tailored precisely to the needs of your business. We only offer state-of-the-art quality products that work perfectly even under extreme conditions. Reliable, robust and stylish in design.

And best of all, the restaurant and hotel can be merged into one efficiently organised unit if required. This saves you time and money when purchasing and during operation. And also increase the satisfaction of your customers.

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The system includes functions such as

• room management
• guest card index
• invoicing
• cash book
• statistical evaluations
• and much more

Extensions such as gastrodat 2go enable mobile access, while additional modules and interfaces expand the functionality. gastrodat is used in Austria, Germany, Italy and Switzerland and supports hotels in organizing their operations efficiently.

• gastronovi Office is a cloud software solution that fully maps all catering processes in various modules. It is no longer necessary to install local software, as all data is stored centrally, securely and with daily backups on servers in certified German data centers.
• This means that the data can be accessed at any time and from anywhere. A conventional web browser is all that is needed to use the entire software. No more cumbersome, local and maintenance-intensive systems - the cloud is the future. Fair, secure and always accessible.
• The gastronovi POS system is just one of the software modules that can be individually combined with gastronovi. A cash book, ordering system, table reservation, menus and a customer loyalty module are also available, as well as marketing tools such as a website, newsletter and digital signage. The purchasing system, calculation, merchandise management, franchise and branch modules round off the restaurant organization from A to Z. All modules work hand in hand, so they are not isolated solutions. Thanks to the gastronovi cloud solution, the software is always up to date and all updates are available immediately and free of charge.

•  Vouchers and voucher cards can be validated directly at the Gastronovi cash desk. more details

   

We develop innovative smart TV solutions, efficient in-house marketing and secure Wi-Fi solutions. Security, administration and professional management - all from a single source for maximum performance with minimum effort.

Guestline offers innovative cloud technology for hotel operations: from PMS to the GuestPay payment solution, a conference and banqueting module and smart distribution thanks to an integrated booking engine through to GuestStay for digital guest travel - now with a self check-in/out kiosk.

• Redemption postin in the PMS: Vouchers are redeemed in incert and when redeemed there, you select which guest the redemption will be booked for in Guestline. For redemption, the receptionist continues to work in incert, but a direct transfer to Guestline takes place.

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• HKS Systeme GmbH bietet innovative Lösungen für das digitale Besuchermanagement in der Freizeitbranche.
• Ob Zoos, Freizeitparks oder Bäder: unsere Kassen- und Abrechnungssysteme ermöglichen effiziente Abrechnungen, der integrierte Webshop vereinfacht den Online-Verkauf von Tickets und Gutscheinen.
• Unsere Zutrittskontrollsysteme sorgen für eine reibungslose und sichere Besuchersteuerung. 

• Karten beladen/ aktivieren: JA
• Gutscheine/ Karten entwerten: JA

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• Einlösung in der Onlinebuchung: Gäste können Gutscheine direkt in der Buchungsstrecke von HotelNetSolutions (HNS) selbst bei der Buchung zum Abzug bringen. Der Gutschein wird dabei in incert geprüft und im Hintergrund automatisch entwertet.
  
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• Holistic revenue management with ARIS AI price recommendations.
• The modular solution integrates PMS data, market trends, competitor prices and forecasts. 
• Modules: Rate Shopper, RMS, Business Intelligence, Commerce, Reputation, Social Media.Optimize your revenue in real time and stay ahead of the competition.

• HotelPartner offers revenue management and distribution services that maximise rooms revenue and reduce costs for hotels and accommodation providers.
• Their unique TET-Synergy approach combines qualified teams, proven expertise, leading technology and follows core values of optimisation, success, and security. 

• Discover the Hypersoft POS system - your holistic solution for smooth processes.
• With innovative technology, intuitive operation and comprehensive functions, you can increase efficiency and customer satisfaction.
• Benefit from real-time analysis, seamless integration and secure payment transactions. Hypersoft: Flexibly scalable and adaptable to your industry. Rely on our experience.

• Validate vouchers/ cards: YES

• We develop digital solutions and services for leading tourism brands and destinations - holistic, solution-oriented and always with the user in focus.
• At two locations, we employ 40 experts in the areas of strategy and conception, user experience as well as software and web development.
• Our clients include tourism organizations at national, state and destination level as well as leading companies from the hotel, leisure and tour operator sectors.

• As a long-standing partner of Oracle Hospitality, Innconcepts specializes in modern complete IT solutions - for efficient hotel and restaurant management and convenient digital guest experiences. 
• By perfectly coordinating hardware and software, all departments - from reception to restaurant, kitchen, spa & wellness and housekeeping - can be connected and automated.
• The company is known for its innovative and customer-oriented approach. For example, individual programming was carried out for the INNguest guest portal and the Kommis table reservation system in order to specifically address the respective requirements of the hotel and catering industry.
• Since its foundation in 2010, Innconcepts has impressed customers with its reliable support. The team of around 40 employees provides personal service at the three locations in Kirchbichl/Tyrol, Vienna and Munich/Bavaria.
• Numerous hotel and catering customers in Austria, Switzerland and Germany rely on Innconcepts' comprehensive know-how.

• Load/activate card: YES
• Validate vouchers/cards: YES

• As sales professionals, we have been providing software systems, individual advice and suitable network services for the hotel industry for over 20 years.
• Our 9-strong team advises on dynamic pricing, sales structure optimization and new sales channels.
• With our long-standing, reliable partner network, we cover the entire range of the digital customer journey and can optimally serve hotel businesses!
• Voucher redemption in the course of online bookings

• Validate vouchers/ cards: YES

As a full-service agency from Rostock, we use our CMS Contao to implement websites for hotels and experience providers from the Baltic Sea to the Alps. We are very familiar with the requirements for modules and plugins and have already developed various individual tools in consultation with our customers. We are also happy to provide support in the areas of Google Ads and meta campaigns for more reach and visibility.

Our collaboration with incert:

• Two teams of experts in the fields of eTourism and online marketing combined
• Individual conceptual design for the perfect symbiosis of LUPCOM's website and incert's eCommerce solution
• eCommerce tracking for digital marketing measures

• As one of the leading companies for IT services in the hotel industry in Germany, Martin Becker GmbH impresses with its concentrated expertise and many years of experience in the areas of hotel software and POS systems.
• The company has been pursuing a clear goal for over 30 years: As an owner-managed family business, the aim is to offer individual customers and hoteliers the optimal hotel software and POS solution so that more time can be spent with guests through sustainable digitalization.

• Vouchers and gift cards can be validated directly at the Melzer cash desk (X3000).
• ​​​​​​​​In addition, flexibly loadable gift cards that are managed in incert can be sold and loaded directly via Melzer.
  
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Powering 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Customers include Accor, Generator-Freehand, The Strawberry Group, The Social Hub and Les Airelles. Mews was named Best PMS (2024) and listed among the Best Place to Work in Hotel Tech (2021, 2022, 2024) by Hotel Tech Report, as well as World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards.

The company has offices in Europe, the United States and Australia. 

•  Redemption posting in PMS: Vouchers are redeemed in incert and when redeemed there, you select which guest the redemption will be booked for in MEWS. Alternatively, the voucher redemption can also be booked as an “unpaid item” for the guest if there is no invoice for them yet more details

Discover the future of hotel management with our software solutions and rely on efficient advice, solution-orientated support and targeted training.

msplus.at offers comprehensive marketing and sales services for the hotel and catering industry. From analysis and strategy development to ongoing support, msplus helps tourism businesses achieve their goals. With customised solutions in areas such as online marketing, social media and review portals, msplus helps to increase reach and generate more bookings.

• As a full-service agency, we support our customers from website creation and search engine optimization to online advertising and beyond.
• Comprehensive support with a large portion of understanding and passion. netwerk is a reliable partner.
• Quality by principle - success by conviction - with handshake quality!

• Avoid abandoned purchases, increase sales - an ideal checkout and a perfect payment mix give your customers the best shopping experience! 
• With our local focus, we offer know-how, support and market data to provide you with payment solutions that enable you to grow successfully and smoothly in your markets - throughout Europe.

• With the NovaTouch® platform, novacom offers a modular system that grows with you and your requirements.
• Our platform offers more than just a cash register and ensures optimal integration of incert solutions.
• So that you can interact smoothly with your customers and have time for the essentials - namely your customers! NovaTouch® - the power behind

• Online Birds is a leading full-service provider in online marketing and has been helping hotels to become more visible and competitive in the areas of social media, website, SEA, SEO and email marketing for over 12 years.
• With the free Hotel Digital Score and Online Birds Education, Online Birds also shares its in-depth expert knowledge in the form of practical tips and further training. 

• As a network agency with around 14 employees and nearly 20 network colleagues, we cover several disciplines and offer services in different areas.
• Our team combines hospitality expertise with knowhow in the areas of digital marketing and tech stacks for hotels as well as hotel websites in SaaS subscription, gamification and hotel metasearch. 
• We combine the right strategy, services and solutions for a successful online media presence and better conversions.

• PAYONE is the leading payment provider in Germany and Austria. In stationary retail, mobile or online - PAYONE helps retailers and service providers with the challenges of cashless payment. As a full-service payment service provider, PAYONE ensures digital payment processes that work quickly, easily and reliably. PAYONE develops individual solutions for all industries and company sizes in accordance with the highest security standards.
• PAYONE's pioneering omnichannel concepts help retailers to offer their customers cross-channel shopping experiences. PAYONE pursues the goal of enabling integrated payment across all touchpoints.
• PAYONE processes 5.4 billion transactions per year for over 277,000 customers. With over 1,400 employees at four locations, the company also offers numerous value-added services that go far beyond the traditional payment business.
• PAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag). PAYONE works throughout Europe for well-known global brands as well as for small and medium-sized companies. These include Deutsche Bahn, Rossmann, PUMA, home24 and Sansibar.

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• Online & on-site
• Rewards & reward vouchers
• Activities & turnover
• Cash Back
• Club profile
• Guests photo gallery
• Simple system maintenance
• points widget for integrations on success pages
• campaign modul for your individuell loyalty ideas
• With Protel IO possible: Transfer customer, departure, turnover or transaction data from Protel to your incert loyalty solution.

• Our customers' brands, products, services and jobs are optimally visible in search engines and throughout the Internet. We are happy to help you achieve your goals with our services and advice.

• The 15-strong agency team at PromoMasters Online Marketing in Salzburg, Villach and Vienna supports Austrian companies and web agencies with " SEO (search engine optimisation), " Google Ads (SEA) and social media optimisation.

   

• SIHOT is one of the leading, privately-held modular property management software systems designed for leisure resorts, hotel chains, MICE hotels, and hostels. The SIHOT hotel management platform built for hoteliers covers all operational processes with full customisation, providing a high-quality property management solution.
• SIHOT's product portfolio includes a comprehensive property management system (SIHOT.PMS), a hotel booking engine (SIHOT.WEB), a point of sale (SIHOT.POS) system and event management (SIHOT.C&B).
• In 2022, Addipos was acquired into SIHOT Group providing PoS hardware solutions. SIHOT is a modular suite which can be fully integrated or managed as a stand-alone system in the Cloud as SaaS - with complementary mobile management apps.

Tailored to the requirements of your everyday hotel life, we offer customised complete software solutions that will make your daily to-dos easier. The sophisticated combination of sophisticated hotel software, POS system and wellness planner from Elite Solutions enables you to react quickly to the wishes of your guests in all areas. Smooth organisation of the entire process in the background. Time for people. And time for friendliness.

• straiv offers a digital guest journey for your hotel - this includes online check-in & check-out at the hotel, the digital registration form, mobile web door opening, a digital guest folder and automated guest journey messaging.
• The advantages: Hotels avoid long queues and dissatisfied guests at reception, hotel staff are relieved.
• The solution is available on any of your guests' mobile devices - without downloading an app.
• You optimize internal work processes and hotel guests benefit from fast, simple and contactless service via their own smartphone - before, during and after their hotel stay.
• Over 3,000 branded, individual and chain hotels in 29 countries currently rely on this advanced solution.

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• Bringing joy into everyday life through digital transformation: under this motto, SUM Hospitality supports hotels in the selection and introduction of hotel software such as PMS, voucher systems, channel managers, revenue management systems and other digitalisation projects.
• We also offer comprehensive reservation services, hotel management and professional revenue management.
• Our goal is to help hoteliers optimise their processes and offer guests a seamless experience.

• Vouchers and gift cards can be validated directly at the Tipos cash desk.
• In addition, flexibly loadable gift cards that are managed in incert can be sold and loaded directly via Tipos. 
  
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• Einlösung in der Onlinebuchung: Gäste können Gutscheine direkt in der Buchungsstrecke des iHoteliers von TravelClick selbst bei der Buchung zum Abzug bringen. Der Gutschein wird dabei in incert geprüft und im Hintergrund automatisch entwertet.
  
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• Since 2002, valantic Austria (formerly elements) with more than 170 employees as a fullservice agency creates digital experiences that inspire. 
• International customers and top players from all industries rely on the digital agency in Salzburg for concept, strategy, UX/design, CMS development, ecommerce as well as performance & content marketing. 
• The team always finds an innovative solution for every digital challenge – individually and project-specifically tailored to the needs of your customers and guests.

Many years of experience, extensive expertise, an innovative creative team with its finger on the pulse, strategic planning and an always open ear for wishes and ideas make the Medien-Jäger advertising agency THE partner for guaranteed success. Whether print or online, we are the top advertising agency you can trust.

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