Sales power across all businesses. As part of the “Bonfire” digitisation project, incert destination vouchers were implemented as a cross-regional sales solution. Zermatt value vouchers can be bought and redeemed at all touristic partners like hotels, mountain railways, leisure facilities and restaurants via app, web or interfaces.View case study
We take destination marketing to the next level and use the destination's brand and reachability to generate demand across company borders regional vouchers or by bundling experience tickets in the region’s multi-shopping cart.
incert is an expert in the digitisation of tourism organisations, cable car operators, spas and hotels. With voucher shops, ticket and customer loyalty systems, we exploit the synergies and ensure value creation and customer loyalty in your region.
Thermen- & Vulkanland Steiermark
- Over 3 million coupons viewable in the system at the click of a button.
- The entire service chain, from the sale of the coupons and the printed booklets to the administration and preparation for accounting to redeeming and processing in the partner spas and businesses, is handled by incert under one roof.
- Connection to external sales channels like TrafficPlus as well as to the Spar supermarkets for coupon sales at the P.O.S. including data transfer and redeeming at partner businesses.
- Adoption of the old database with a large amount of coupon data.
- Coupon management for Hamburg Tourism, including Hamburg Service Centre and Tourist Info.
- Interactive coupon shop for B2C with internal display for the Service Centre and the handling of sponsoring coupons.
- Tripling of coupon sales from 2014 to 2019 within 5 years.
- Personalisation of the digital coupons with own photos and videos from YouTube or Google upload.
- Expansion of the coupon model to further accepting partners considered.
- Use of synergies between the tourism association Wilder Kaiser and the cable cars of the skiing resort.
- Sale of coupons to be redeemed at the accommodation and cable car businesses.
- Use of the campaign system to create incentives in marketing and economic collaborations.
- Sale of the coupons on site through several tourism offices and a number of bank branches.
- Handling of the codes and assignment of the issues, sale and redeeming automated via incert.
- Fully integrated coupon shop in the CI of the new website.
- Sales multiplied by ten in just 7 years.
- The guest loyalty campaign is based on the new Loyalty.Suite with club, registration system and guest profile.
- 100 favourite places were imported into the system and can be interactively rated with hearts.
- The collection of hearts through recommendations, voting and sharing ensure interactivity.
- Rewards are provided in exchange for hearts in the form of coupons.
- Linking of the leisure tickets of Regiondo with the coupon universe of incert via the multi-shopping cart.
- The stand-along shop for “giving” and “experiencing” makes it possible to redeem coupons for experiences online.
- Processing of the ticket sales and redeeming of the coupons directly via the TVB and incert’s processing system.
- Adoption of the holiday booking in the incert shopping cart.
- Upselling with tickets, coupons and products from the region.
- Batch creation and date selection for the events surrounding “KuchenKult”.
- Integrated ski ticket sale for Gerlitzen via incert’s DTA shop.
- Integrated sale of spa admissions and registration in Gantner’s admission system for the Carinthian spa via incert.
Simplify the handling of vouchers, tickets and gift cards by connecting to your existing on-site IT systems. In collaboration with long-term technology partners, we offer various interfaces to cash register and access systems for your industry.
The company incert was able to meet the requirements with all functionalities of their individually adapted voucher system. Especially the handling as well as the administration of all our voucher types from the "Print@Home" voucher to the "Trafikplus tickets" to our voucher booklets works via one system. The shop system for our other products, which has also been implemented, makes incert unrivalled in the field of voucher management systems.
Thermen- & Vulkanland Steiermark
A sophisticated and well structured voucher management system was our prerequiste. Additionally, we were able to also integrate our physical products into our online shop. Thanks to their professional way of implementing the systems and their agreeable way of working, incert is the perfect partner.
Tourism Association Wilder Kaiser
We put our money on the right horse with incert, the company around Günther and Peter Praher. While our requirements were certainly complex, the entire team met them with a highly professional attitude, making it easy for both our employees and our various sales outlets to comfortably handle vouchers. We definitely made the right decision.