Online deposits: Easy for guests, relieving for the team.

Make it easy for your guests to pay deposits directly online. Securely, conveniently and at any time. Automatic allocation to the reservation saves time, reduces errors and takes the pressure off your team. So every payment arrives where it belongs.

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Simplify bookings. Avoid payment defaults.

With incert’s payment system, you can make the booking process simple and secure for your guests and protect yourself against payment defaults at the same time.

A link in the reservation confirmation leads directly to the deposit page with your hotel logo and picture.
There the guest can pay conveniently by credit card, Klarna or PayPal.

The confirmation email is automatically sent to the guest and to your team at reception. Without any additional effort.

Many other functions & advantages

Secure liquidity

Optimize your capacity utilization and prevent payment defaults in the event of no-shows.

Responsive

Simple and user-friendly down payment interface for desktop and mobile devices with your hotel image and logo.

PMS interface

Direct booking of down payments in the hotel software through interfaces to PMS systems.

Minimal manual effort

Payment processing via existing payment contracts and automatic cash flow to your account. This eliminates the need to manually check incoming payments.

Hotel system integrated. Automated processes.

Thanks to the connection to your hotel system, all relevant data such as arrival and departure date, deposit amount or reservation number are automatically transferred in the deposit form.
After successful payment, the amount is assigned directly to the respective reservation in the PMS.

Your payment process runs seamlessly, error-free and without any additional effort.

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PSD2 compliant

It is no longer necessary to collect credit card details verbally or in writing to secure bookings.

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Booking security

Protect yourself from no-shows and have partial amounts of bookings paid for easily and automatically online.

Start your own implementation with us

Don’t worry. It’s very easy and costs nothing but a few minutes. Tell us what you need and we will provide you with individual information about our products and services.

In addition to the voucher system and the deposit system, we have also been successfully using incert’s guest loyalty system for many years now. The interfaces to the hotel system make it easy to check and validate vouchers, voucher sales are automatically booked and down payments are also automatically deposited with the corresponding booking. Club members are automatically rewarded for on-site sales. incert also provides us with professional online marketing support and manages our Google campaigns.

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Hotel Elisabeth Kirchberg

Hotel Elisabeth Kirchberg

Since we have been working with the incert deposit system, our guests have been transferring money faster because the deposit link with data automatically generated from the PMS makes things easier. This system is particularly convincing for the increasingly frequent short-term bookings. Internally, we save ourselves the tedious checking of bank transfers and the transfer to the hotel program.

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Hotel Hochschober

FAQs

Do guests have to be informed of the required deposit amount?

Not necessarily. You can enter a fixed down payment amount in the system, which is automatically pre-filled in the online form. In combination with a PMS interface, the required amount is calculated automatically based on a percentage and the total booking amount.

Do guests have to be informed of the bank details?

No. The down payment is made online – by credit card or instant bank transfer. If you already use an incert sales system, your existing payment contracts can also be used for the down payment system.

Does the deposit have to be deducted manually from the invoice?

No. Thanks to interfaces to various hotel systems (e.g. Fidelio, GMS Felix, Gastrodat or Elite), down payments are automatically transferred to the hotel program and stored with the respective reservation.

Will I be informed about current advance payments?

Yes, if you wish, you will receive a copy of the deposit confirmation by e-mail so that you are always kept informed. Your payment partner will transfer the money directly to your account. If you also use an incert sales system (e.g. voucher, gift card, ticket or store system), you will find an overview of all down payment transactions in the administration area.

Where digital experiences meet industry power.

Let’s get to know each other,
in just 15 minutes.

What can you expect with incert?

  • Personal advice that lasts
  • Brand-fit instead of standard
  • Industry expertise & know-how
  • Hands-on mentality & technology that simplifies

Let’s talk! Short, concrete, non-binding.

Open to everything your system can do.

Our API-first platform integrates seamlessly – whether payment, PMS, checkout or booking. Flexible, compatible, future-proof. Simply dock, get started, scale.