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Hotel programmes

CASABLANCA hotelsoftware

Strong PMS and technology partner for the hotel industry

CASABLANCA hotelsoftware has been a strong technology partner to the hotel industry for over 30 years and supports medium-sized and large companies in particular in digitizing and automating processes.

Over 2,000 customers from Austria, Germany, Italy and Switzerland now rely on the solutions developed from a single source in the Tyrolean Oberland.

Redemption in the PMS:

Vouchers and gift cards can be redeemed directly in Casablanca

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Posting to the PMS:

Voucher sales and redemptions can be transferred from incert to Casablanca in the same way as POS sales in order to be displayed there in the sales list.

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Receipt of residence data for incert loyalty programs

The connection for Casablanca enables incert to evaluate stay and guest data and transfer it to the guest loyalty system in order to create profiles (at check-in/reservation) and automatically post points (at check-out). Optionally, points, club level and status can also be fed back to Casablanca (= bidirectional functionality).

General information on rewarding stays can be found here.

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FAQ

What are the functionalities of the incert Loyalty Professional Club?

The incert Loyalty Professional system offers you extensive functions. Your club members can collect points in a variety of ways – for example through stays, sales, referrals, newsletter registrations, interests, birthdays, online purchases of vouchers or products and by booking their next stay directly via your website. The points you collect can be redeemed in your individual rewards world: In addition to classic value vouchers, you can also offer free vouchers for upgrades, massages or special experiences at partner businesses. You decide which rewards are available and how many points are required.

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Interesting blog articles

Increase hotel direct sales

from

Sandra Baumgartner

ca. 1 min.

How vouchers can explode your hotel turnover

In episode 5 of Hospitality PeppTalk, Rico Müller shows how to achieve more than just Christmas sales with digital vouchers – with emotion, strategy and real sales levers.

Hotel guest loyalty

from

Sandra Baumgartner

ca. 3 min.

5 questions to ask hotel guests and what your guest loyalty program needs to deliver

Guest loyalty is not reflected in the name of the loyalty club, but in its use. Without real added value, even the best concept is ineffective.

from

Sandra Baumgartner

ca. 5 min.

Was macht ein erfolgreiches Loyalty-System aus?

Wie bringe ich neue Gäste in mein Hotel? Das ist, was viele Hoteliers antreibt und dafür wird viel Budget aufgewendet, in Kampagnen, OTAs, neue Webseiten u.v.m. Dabei vergessen viele, dass doch die Gästebindung zu den wertvollsten und vor allem günstigsten Disziplinen gehört. Die erste Bindung an das Hotel findet bereits beim Aufenthalt selbst statt. Der…