Insights by incert

Short, clear, relevant:
Ideas, tools and perspectives on digitalization & guest loyalty.

Aha! by incert

Knowledge that clicks.

Podcasts, videos & conversations for everyone who thinks ahead. With aha moments. We promise.

Watch all videos & podcasts

Video

Webinar with Weseo & incert using the example of Ratscher Landhaus

Video

More guest loyalty, more turnover: Rethinking guest loyalty on site

Reading material for digital pioneers

from

Sandra Baumgartner

ca. 4 min.

Coupon promotions & Black Friday: how to increase your sales

Black Friday, vouchers & smart codes – how to turn discounts into real sales. Find out why coupon campaigns are not a loss-making business and how companies are breaking records with them.

Forsthofgut exterior view of pool and houses with wooden facade

from

Sandra Baumgartner

ca. 1 min.

5 questions for the Naturhotel Forsthofgut

The Naturhotel Forsthofgut has been relying on incert for over 10 years. Deputy hotel director Peter Löschberger explains what the partnership is all about and how the modular system is constantly growing.

from

Raphael Zawia

ca. 5 min.

Meta Ads Wizard: quick meta campaigns for your store

Launch meta campaigns in minutes! The new Meta Ads Wizard in the incert backend combines AI, simplicity and efficiency – for more sales of your vouchers, tickets and products on Facebook & Instagram.

from

Sandra Baumgartner

ca. 2 min.

7 questions for the pub culture of Lower Austria

An interview with Wirtshauskultur Niederösterreich: about the switch to incert’s central voucher system, initial experiences and real added value for guests and businesses.

from

Sandra Baumgartner

ca. 1 min.

7 questions for the Bürgenstock Resort

The Bürgenstock Resort Lucerne has been relying on incert since 2021: voucher, ticket and product store in one. Hotel manager Dominik Stalder shows why the digital investment is worthwhile.

4 cell phone screens and black bars with Apple and Google Playstore graphics

from

Sandra Baumgartner

ca. 2 min.

The free incert app

Redeem, manage or top up vouchers, tickets and gift cards directly on your smartphone with the incert app – even offline. Perfect for your event management.

from

Sandra Baumgartner

ca. 5 min.

Why you should sell more vouchers

Whether it’s a birthday, anniversary or Christmas – the question remains: What to give? We show you how vouchers are the perfect solution for every occasion. Which gift is the right one?

from

Sandra Baumgartner

ca. 3 min.

5 questions to ask hotel guests and what your guest loyalty program needs to deliver

Guest loyalty is not reflected in the name of the loyalty club, but in its use. Without real added value, even the best concept is ineffective.

from

Sandra Baumgartner

ca. 4 min.

The best voucher ideas for your summer slump – and full off-season power

The last long weekend is over and everyday life is back. Many people are already asking themselves: when is it time for the next break?

9 of 49 articles

Real Stories.
Tangible Impact.

Tourism companies rely on Incert – and transform sales, experience and customer loyalty digitally. Personal. Scalable. Proven Success.

Hotel chains
Hotel industry
Mountain railways
Gastronomy
Thermal baths & spas
Recreational facilities
Destinations
Tour operators
Camping & Glamping

Sacher

SACHER Hotels & Cafés implement a new, integrated voucher management system for all 7 establishments

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Großes beleuchtetes Hotel in Froschperspektive

Empire Riverside Hotel

Online sales and on-site sales have been rethought. Vouchers, gift cards and tickets are sold and managed in a central store system.

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Gebirgslandschaft mit Seilbahm Hintertux

Hintertux Glacier

The Hintertux Glacier manages and sells vouchers and online tickets via a combined solution from incert. Thanks to the interfaces to the cash register system, redemption on site is also simple and uncomplicated.

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Cafe Landtmann exterior view white house

Querfeld family

The Querfeld family moves forward in style : central voucher distribution for 10 Viennese businesses

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Therme Nova

Therme NOVA digitizes its world of wellbeing – vouchers and tickets relax everyday working life in the Lipizzanerheimat.

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Area 47

The hearts of outdoor enthusiasts beat faster in Area 47. No wonder that these offers are also a gift hit. So that there is plenty of time for fun and action, buying and redeeming vouchers is child’s play thanks to the interfaces.

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Silvretta Montafon

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Ruefa

Since 2011, incert has been working with the tour operator and travel agent “Ruefa” to develop and optimize their online sales strategy. Giving the gift of travel has become child’s play and a sales hit with the voucher and gift card store online and in over 70 Ruefa travel agencies.

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Valamar

A Valamar voucher for the whole of Croatia. Redeemable in all 52 hotels, resorts and campsites from Istria to Dubrovnik. This is made possible by the interface to Microsoft Dynamics – the Valamar Group’s CRM system.

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The implementation was structured, professional and with clear communication – complemented by constructive suggestions and a refreshingly pleasant collaboration.
The voucher and ticket system has been running absolutely reliably for months and is intuitive to use. Thanks to Dimi & Christina – this makes collaboration fun!

Sandra Felber

Chic Hotels

As a fast-growing company, it is always our goal to streamline and automate processes while achieving maximum added value. With incert, we have found a partner who fulfills all these criteria for our voucher and product sales. At the same time, the incert system is compatible with our partners which, for example, enables the redemption of vouchers in the online booking process. The system can be expanded quickly and easily and adapts flexibly to our growth.

B&B Hotels

The company incert convinced us right from the start. In addition to professional advice, very rapid technical implementation and comprehensive services, the integrated voucher solutions and the gift card system are a new revenue driver in the Falkensteiner Hotels e-commerce model and, above all, offer our guests an additional valuable e-service.

Falkensteiner

The simple and fast usability of incert’s voucher system is ideal for us. My conclusion: The voucher software proves itself day after day.

Christian Schnöller

Area 47

Thanks to our long-standing partnership with incert, we have been able to continuously increase the success of our online store and provide our guests with new, smart online services. The customized integration into our company’s IT landscape and incert’s individual support are also important success factors.

Mag. (FH) Doris Salchinger

Parktherme Bad Radkersburg

In addition to the voucher system and the deposit system, we have also been successfully using incert’s guest loyalty system for many years now. The interfaces to the hotel system make it easy to check and validate vouchers, voucher sales are automatically booked and down payments are also automatically deposited with the corresponding booking. Club members are automatically rewarded for on-site sales. incert also provides us with professional online marketing support and manages our Google campaigns.