The demands on hoteliers are constantly growing: it is no longer just about accommodation, but about unforgettable experiences that enrich the guests’ stay. Culinary events in particular offer a valuable opportunity to offer guests special experiences even in the low season and provide an incentive to return. This event trend in the hotel industry is also clearly evident in Germany and Switzerland. However, with the increasing complexity of event organization and the need for reliable guest planning, hotels need a solution that combines efficiency and flexibility. This is where the ticket system comes into play. It enables hoteliers to manage their culinary events smoothly and ensures reliable capacity utilization – especially in the low season.
Event ticketing for the hotel industry
The ticket system offers you an easy way to professionally plan and manage your culinary events such as winegrowing events or fondue evenings. It ensures commitment and offers reliable planning. Michaela Muster, owner of the Ratscher Landhaus, says:
We even sell tickets for our brunch. Especially in the colder months of the year when cancellations are more frequent, the system helps us to ensure guest planning.
Michaela Muster
Ratscher country house
The most important advantages of the system
Planning security
You always have an exact overview of how many guests are attending an event. This allows you to plan staff and resources optimally – it is also possible to set up waiting lists.
Increase in turnover & liability through advance bookings
You can sell tickets in advance with a ticketing system. Guests who buy a ticket feel obliged to attend. This not only helps you to make planning easier, but also increases your turnover and reduces no-shows.
Better guest experience
The ticket system offers an easy way to query individual guest requests such as intolerances or special requests directly during the booking process. In addition, price modifications such as adult and children’s prices can be stored and availability can be easily integrated by using a traffic light system. This saves hotels time and reduces administrative effort, while guests have a seamless, user-friendly booking experience.
The no-show rate has almost completely disappeared. Guests come more reliably if they have a ticket.
Michaela Muster
Ratscher country house
Download the exclusive whitepaper now
Would you like to find out more about how the Ratscher Landhaus used a ticket system to plan its culinary events more efficiently and increase sales in the low season? Our white paper shows you how you as a hotelier can integrate culinary events into your hotel and what specific measures you can take to promote them.
