Vouchers & gift cards centrally managed via one system.

Initial situation

Between wine, wellness and the web

The LOISIUM Wine & Spa Hotels in Southern Styria and Kamptal, as well as the LOISIUM WineWorld, are Austria’s hot spots for wine lovers, connoisseurs and anyone looking for a very special wine spa experience. In the past, vouchers were sold using a simple system. The individual web presence and the hip visual language could not be implemented here. In addition, vouchers should be redeemable across both hotels and in the WeinWelt or in the wine bars & stores as well as in the online wine store.

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Solution

One central system, countless possibilities

incert Professional offers a comprehensive sales and administration system for both hotels and the WeinWelt. The vouchers and gift cards are thus sold via a central store solution. All processes are fully automated, from the creation of the vouchers to online payment and dispatch by email. The online voucher store is as hip as the hotels and the website. Thanks to the incert personalization feature, the buyer can add photos or videos to the voucher in addition to personal text. LOISIUM Wine & Spa Hotels have the option of customizing the marketing for special deals in the online store according to their individual needs.

4,5

x

increase in sales since using incert

9

k

vouchers sold / year

250

k

sales through discount codes as an incentive to buy

The demands on our communication line are clearly defined: Individual and on a personal level! We have deliberately opted for certain elements in both the visual language and the wording. With the incert system, we can meet this requirement, as there are many individual possibilities.

Icon Satzzeichen oben

Loisium

Partners and interfaces

Digitally networked

The incert vouchers can be redeemed locally in the Loisium Hotels in Langenlois and in southern Styria, as well as in the Loisium WeinWelt. In the next step, incert’s open interface will be connected to the new online webshop so that vouchers can be redeemed for purchases there. Vouchers can also be redeemed for hotel bookings by connecting the IBE ihotelier from TravelClick.

Conclusion

A comprehensive administration system and a front end that was precisely adapted to the CI of the LOISIUM brand were the requirements. Because they are quick and easy to use, reloadable gift cards are also offered, which are used for room bookings as well as in the restaurant and spa. A redemption interface between the TravelClick online booking and the incert administration system rounds off the quick and easy handling on site.

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