initial situation
Between growth and system failures
In the past, the 13 companies in the Aiola Group repeatedly experienced difficulties in handling and managing the vouchers. A failure of the system at the time had already caused the group to suffer severe losses in turnover and made internal processes more difficult. The use of a professional, simple and fail-safe system therefore became increasingly important.
Solution
Smooth processes for all locations
The installation of the incert portal system significantly simplified handling for the head office. Not only the administration and the overall overview made their daily work easier, but also the simplicity of the system. For the accounting department, period-related statistics could be obtained at the touch of a button and forwarded digitally to the relevant department. incert’s many years of experience gave them the security and confidence they needed in the new system. Since using the incert system, the processes have been running smoothly again. The vouchers and gift cards can be purchased both online and on site at the respective business. The gift cards are loaded quickly and easily via the incert app on site.
2201
sales in the first half of the year
168
k
voucher sales in the first half of the year
1482
gift cards sold in the first half of the year
incert stood by our side as a fast and competent implementation partner in times of crisis. Our requirements matched the possibilities of the incert portal system for our businesses and met our needs. Since the implementation of the system, the handling of vouchers has been significantly simplified.
Jessica Langer
Executive Assistant Aiola
Partners and interfaces
Digitally networked
For online sales, the interfaces to Klarna Instant Bank Transfer and to the payment provider Six for credit card payments were connected.
