Why you should sell more vouchers

Whether it’s a birthday, anniversary or Christmas – the question remains: What to give? We show you how vouchers can be the perfect solution for any occasion. Which gift is the right one?

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Sandra Baumgartner

Last year, a full 44% of Germans opted for vouchers or cash as a Christmas gift. The voucher boom is in full swing and Christmas 2025 will be no exception. But what makes vouchers so attractive for both consumers and companies? You can find out about this and more in our next blog post.

Ein professionelles Onlinegutscheinsystem bietet die Möglichkeit direkt und unkompliziert ein Geschenk zu kaufen, welches der Beschenkte gleich erhalten und flexibel einlösen kann.

1. new customers

The owner of the voucher is usually not the person who purchased it. In many cases, a voucher will therefore bring someone to you who is not yet familiar with your company and your services. Every voucher is therefore also an opportunity for you to acquire new customers, inspire them and win them as regular guests. Remember: without the voucher, the guest would probably not have become aware of your company. So it’s free marketing. Perfect!

2. 100% price enforcement

With a voucher, a service has already been paid for in advance. When booking or redeeming, the price structure is therefore no longer questioned—there is no need for the familiar discussion about rates.

3. more turnover

As a rule, the voucher does not cover the total value of the stay, but it does ensure that guests consume more on site than they would without the voucher. If part of the service has already been “paid for” on site in the form of a voucher, your guests will be happy to treat themselves to additional services on site. In many cases, this value-added lever even reaches a factor of 5, which means there is enormous potential to generate the additional sales on site that entrepreneurs are so keen to see. Go for it!

4. loyalty to the company

The value of the voucher is parked in the company or, in the case of cross-company systems, in the group and can only be redeemed there. The voucher is therefore also an incentive to book or consume with you and not with a competitor. We believe this is a very important aspect in an increasingly competitive and rapidly changing market.

5. sales during closing times

Automated online stores allow businesses to generate sales even when they are closed. This allows businesses to increase their liquidity without an employee being on duty. But every seasonal business also has the opportunity to generate revenue even during the closing time by selling vouchers. Overnight sales, so to speak!

6. successful coupon campaigns with vouchers

Coupon campaigns (for new customers, regular customers, events, seasonal deals, etc.) are very popular. According to the Online Shopping Report 2025 by coupons.de, 40% are more likely to buy products if a discount or coupon is offered . In the case of GenZ , the figure is even over 54%. A professional voucher management system makes it possible to create promotional codes that can be redeemed when purchasing vouchers. Of course, certain conditions can be defined for the redemption of these codes, such as minimum turnover, the purchase of certain products or a time period. The information about the promotion can be distributed well and in a targeted manner via social media channels and help to achieve the desired growth.

7. turn complaints into positive impulses

“Where there’s wood, there are chips”. Vouchers are the perfect instrument for making amends. Even if the customer/guest is not so enthusiastic and there have been complaints, individual vouchers or a gift card can convince them to continue to trust you.

8. more liquidity – a free, interest-free loan

As months or sometimes even years pass between the sale and redemption of vouchers, every voucher sale can be seen as a free, interest-free loan. Money that you can in turn use for voucher marketing to generate even more sales. If a voucher is never redeemed, you even receive a non-repayable loan. Depending on the business or the value of the voucher, this can represent up to 25% of turnover.

9. promote product diversity with service vouchers

Not all vouchers are the same – we differentiate between value vouchers and package vouchers. While value vouchers can be redeemed for all services in the business, package vouchers cover or recommend a predefined service. This enables the business to communicate its main focus (e.g. wellness, restaurant, families…) and USPs and generate high sales figures.

10. sales 24/7 through online stores

Gifts need to be trendy and personal, but must not be too expensive to purchase. This makes it all the more important to offer vouchers in a professional online voucher store with integrated payment. An automated print@home solution enables customers to buy vouchers seven days a week around the clock, receive them directly and give them away immediately. Professional systems allow customers to personalize the vouchers with text, their own photos and even video greetings, which are also ideal for a short image spot for the company.

Convinced? Or can we give you more good reasons?

Thanks to a professional, automated voucher system, you can manage vouchers yourself and also issue them on site, maintain the content in the modern back-end with AI support, create promotion codes, assign authorizations for employees and create statistics and evaluations.

More about the author

Sandra Baumgartner

Marketing & Kommunikation

A textual optimist with a passion for tourism. At incert, she turns technology into clear and understandable words.