Hotel industry KeyVisual

Strong solutions. Strong brands. Strong community.

Hotels and resorts rely on incert. Vouchers, tickets, store and loyalty interlock. Digital, individual and with real impact. You’re in good company.

Hotel industry: Direct sales that deliver.

Guests want it easy and personal. With incert, this is exactly how you build your digital direct sales. Vouchers, tickets, product store and loyalty interlock. All elements reflect your brand. All measurable. So your sales grow and so does your connection with your guests.

Make your hotel more profitable

Take advantage of new sources of income by making vouchers and products available online around the clock without the need for staff.
Together we increase sales, demand and value creation, with minimal effort and maximum results.

If guests purchase your services in advance via your incert eCommerce solution, you benefit from additional liquidity in times of low sales, while your guests enjoy freedom of choice when redeeming.

A real win-win for you and your guests

Get started now

Are you also reaching your limits with your hotel?

Lost overview in accounting
Staff shortages in times of crisis
No resources for marketing activities
Decline in demand due to rising cost of living

Let’s look for solutions to your current challenges together!

In future, call up sales figures at the touch of a button and in real time
Increase efficiency and make better use of staff time and resources with automated, professional voucher management.
Set targeted and measurable marketing campaigns to increase sales
Advance sale of vouchers to ease the burden on vacation budgets

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All the building blocks for your direct sales.

Choose what you need. Modular, integrable, brand-compliant.

Sales

Professional voucher system

The established solution for the professional sale and management of vouchers.

Sales

Express voucher system

Express voucher system for beginners: ready to go, mobile-optimized and ideal for quick online and on-site sales.

Marketing

Online Marketing

Targeted marketing of vouchers, tickets and products – with personally managed campaigns on Google & Meta.

Marketing

Campaign system

Attract guests and generate leads – fully automated with coupons & marketing vouchers on optimized landing pages.

Marketing

Marketing Automation

Sell more with less effort – thanks to guest data and smart marketing automation.

Loyalty

Guest Loyalty System

Think customer loyalty professionally – with smart tools for loyal guests and lasting relationships.

Sales

Deposit System

Open technology that integrates seamlessly – via API in payment, hotel and booking systems.

Sales

Shop System

Offer products directly in the voucher store and sell them together with vouchers as a gift package.

Sales

Ticketing System

Selling experiences digitally – with automated ticketing and scalable voucher solutions.

Sales

Gift card system

High-quality gift cards – digital or physical, ready for immediate use on site and online.

Sales

Voucher system

Simply start or scale individually: Smart voucher solutions for smooth sales and measurably more turnover.

Best Practices

Hotel Industry

Room example Hotel Sacher Vienna white-red

Sacher

SACHER Hotels & Cafés implement a new, integrated voucher management system for all 7 establishments

Großes beleuchtetes Hotel in Froschperspektive

Empire Riverside Hotel

Online sales and on-site sales have been rethought. Vouchers, gift cards and tickets are sold and managed in a central store system.

Guglwald exterior view

Hotel Guglwald

The Hotel Guglwald has been an incert customer from the very beginning. The 4* superior hotel has been our partner for 15 years and uses practically the entire product range. The interactive guest club standardizes and automates regular guest rewards.

The implementation was structured, professional and with clear communication – complemented by constructive suggestions and a refreshingly pleasant collaboration.
The voucher and ticket system has been running absolutely reliably for months and is intuitive to use. Thanks to Dimi & Christina – this makes collaboration fun!

Schick Hotels Felber Sandra Profilbild

Sandra Felber

Chic Hotels

As a fast-growing company, it is always our goal to streamline and automate processes while achieving maximum added value. With incert, we have found a partner who fulfills all these criteria for our voucher and product sales. At the same time, the incert system is compatible with our partners which, for example, enables the redemption of vouchers in the online booking process. The system can be expanded quickly and easily and adapts flexibly to our growth.

B&B Hotels

In addition to the voucher system and the deposit system, we have also been successfully using incert’s guest loyalty system for many years now. The interfaces to the hotel system make it easy to check and validate vouchers, voucher sales are automatically booked and down payments are also automatically deposited with the corresponding booking. Club members are automatically rewarded for on-site sales. incert also provides us with professional online marketing support and manages our Google campaigns.

Profilbild Rene Egger

René Egger BA

Hotel Elisabeth Kirchberg

Thanks to functional interfaces to all important systems in the hotel, we were able to automate processes internally to the maximum and greatly optimize voucher and ticket sales. We also use incert’s administration system for on-site sales.

Empire Riverside Hotel

The incert voucher & gift card system and the incert product store make the work of our entire team much easier. All sales and handling processes are centralized and clear. We now also handle ticket sales for the Weißwurst party via the incert ticket system, which saves us a lot of administrative work. In addition, the incert team is open to our innovative ideas and always tries to implement them together with us. In addition, incert itself always provides new impulses and actively develops sales for us. We are overjoyed to have found a reliable partner in incert.

Maria Hauser Profilbild

Maria Hauser

Stanglwirt

We can highly recommend the voucher system and guest loyalty system from incert. Since we have been using it in our “Gams zu zweit”, the whole voucher handling is super uncomplicated for us and the customers and can be tracked at any time. Our guest club is very popular with our regular customers. We are also professionally supported by incert in online marketing, which significantly optimizes our sales figures. Many thanks for the good cooperation with the whole team.

Profilbild Hotel Gams

Ellen Nennig & Andreas Mennel

Hotel Gams for two

The incert System Express offers a modern front end for the buyer as well as many marketing tools to further increase our voucher sales with minimal effort.
The automated processes minimize the administrative effort for us enormously and at the same time give us more time for our guests.

Steffen Frey

Enztalhotel

With incert, we know we have the right partner at our side. Incert fulfills all our expectations and requirements for a voucher system in the upscale hotel segment. From the individualized design to the ease of use, Incert provides an all-encompassing program. Since we have been using Incert, we have saved a lot of time both in creating the vouchers and redeeming them on site. Incert is also always available for our concerns and open to customization requests – in our view one of the key building blocks for a long-term business relationship.

Hermann Reischl Profilbild

Hermann Reischl

Reischlhof

A visually appealing and user-friendly tool for our guests to give away (pre-)joy at any time.
For us, an important pillar in sales and a great way to maximize sales and create incentives to buy.
The accessibility, flexibility and support of the Incert team are unparalleled – a clear recommendation.

Das Tegernsee

For us, incert combines the professionalism of an established company with the individual and personal service that is otherwise only known from start-ups.

Hotel Altstadt Vienna Profilbild Anja Matscheko

Anja Matscheko

Hotel Altstadt Vienna

Giving Nesslerhof vouchers means giving someone else something special that you would actually prefer to keep. Since we started working with incert, spontaneous voucher and product sales have increased enormously.
The uncomplicated processing of voucher purchases and our own product line, conveniently available at any time from home or on the go, is very popular among our guests.

Christina Neudegger

Hotel Nesslerhof

The incert voucher system is very user-friendly and works conveniently and easily for our guests. This has saved us a lot of time and the good cooperation with FIDELIO has also made our accounting easier and given us a good overview. Every change request, no matter how small, is promptly fulfilled by the employees and the exchange of information on changes works very well. We are very satisfied and can only recommend working with incert!

Profilbild Theresia Pierer schwarz-weiß

Theresia Pierer

Almwellness Hotel Pierer

We have been working with incert for several years in both our houses and are very satisfied!
The personal support in addition to technically sophisticated solutions with good usability are the big plus points of the system for us.

Hotel Almesberger Peter Gruber Profilbild

Peter Gruber jun.

Hotel Almesberger

Since we have been working with the incert deposit system, our guests have been transferring money faster because the deposit link with data automatically generated from the PMS makes things easier. This system is particularly convincing for the increasingly frequent short-term bookings. Internally, we save ourselves the tedious checking of bank transfers and the transfer to the hotel program.

Hotel Hochschober

We are very pleased that we have been able to count incert among our partners for several years now. The competent team is always on hand with help and advice. We feel that we are in very good hands with their energetic and friendly support and look forward to exciting new projects and further successful collaboration.

Familienbild Schmuck Forsthofgut

Familie Schmuck

Naturhotel Forsthofgut

incert – voucher & gift card system stands for quality, innovation and optimized service to the customer.
Our reservation and reception team feels that they are in good hands with the professional support of the incert employees and the entire innovative way of working.
We wish you many new ideas in the future and look forward to further cooperation.

Familienbild Hetteger Das Edelweiss Salzburg

Familie Hettegger

The Edelweiss Salzburg Mountain Resort

A perfect tool to stimulate sales before opening and during the first few months. We were able to meet many interested parties with a voucher sale during the pre-opening. It’s also an enrichment for our sales in the ongoing business. Easy to use, fast customer service and good advice when preparing the voucher offer. I would recommend them at any time!

Barbara Pröbstl Werdenfelserei Profilbild

Barbara Pröbstl

Werdenfelserei

The introduction of Incert has led to a significant increase in voucher sales. The system is very intuitive – both for us and for our customers. Everything is clearly laid out and works smoothly. The ability to print out the vouchers ourselves is very convenient for our customers. We would particularly like to emphasize the support: always quickly available, friendly and solution-oriented – that’s what you want! Many thanks for the great cooperation.

Hotel-Restaurant Anne-Sophie

We have been satisfied customers for many years. The customer service is consistently first-class: friendly, fast and efficient. You can feel that there is a genuine interest in working together as partners. We particularly appreciate the flexibility and the ability to make individual adjustments. Our wishes are taken seriously and we feel well looked after at all times. We are also always impressed by the price-performance ratio of the products.

Kundenstimme Vila Vita Agnes Herman

Agnes Herman

Vila Vita

We have been using Incert’s system for voucher and ticket sales at the GREFIS Hotel since 2023. Thanks to the provider’s experience, we were able to implement a customized solution that is precisely tailored to our needs.

With Incert, we have a reliable partner at our side who has professionally implemented our requirements. The system is flexible, scalable and continuously evolves with our hotel operations – at our own pace.

GREFIS Hotel

We recently changed our voucher provider and decided to partner with Incert – a decision that has proven to be absolutely right. The changeover went completely smoothly and we felt that we received excellent support right from the start.
The user interface is extremely intuitive and easy to use for our employees. The new online store also impresses with its clear and concise presentation – our guests find their way around immediately and appreciate the uncomplicated checkout process.
We are delighted with the successful collaboration with Incert and recommend the system and the team behind it without reservation.

Kundenstimme Genusshotel Riegersburg Florian Jaspers

Florian Jaspers

Genusshotel Riegersburg

At Hotel Guglwald, we have been an Incert customer from the very beginning and value the long-standing cooperation based on mutual respect and handshake quality. With Incert, we have a strong partner at our side who provides us with a wide range of services from a single source – from the voucher and product store to event ticketing and the Loyalty Club. This means that we use all Incert disciplines and, above all, share the innovative spirit that allows the individual products to be constantly developed further.
Thank you for the many years of good cooperation.

Alexander Pilsl

Hotel Guglwald

Very good specialist staff, quick response when something is needed. Courteous and friendly – great team and nice colleagues. 🙂

Kundenstimme Hofgut Hafnerleiten Erwin Rückerl

Erwin Rückerl

Hafnerleiten Estate

We have been working with Incert for some time now and are very satisfied with the service. Customer service is always quick to respond, friendly and solution-oriented. Incert is a reliable tool that delivers what it promises. We recommend it to others!

Kundenstimme Schlosshotel Fiss Simone Domenig

Simone Domenig

Castle Hotel Fiss

We at Hotel Post Krimml use the Incert Shop and everything works wonderfully 🙂

Kundenstimme Hotel Post Krimml, Familie Steger

Isabella Steger-Fasching

Hotel Post Krimml

The joint presentation of vouchers, tickets and products creates a sophisticated shopping experience for our guests with a central shopping cart. Manual processes are noticeably reduced in the background, while new potential for additional sales through cross-selling and upselling is tapped at the same time.

Kundenstimme Tortue Mika Frahm

Mika Frahm

Tortue

Other sectors at a glance

Tour operator sectors KeyVisual

Tour operator

Luxurious glamping lodges on a wooded hill above a modern campsite at dusk, with atmospheric lighting and mountains in the background.

Camping and glamping

Marketing groups Sectors KeyVisual

Marketing groups

Destinations Industries KeyVisual

Destinations

Recreational businesses Industries KeyVisual

Recreational Facilities

Spas & Thermal Baths

Gastronomy sectors KeyVisual

Gastronomy

Mountain railroad sectors KeyVisual

Mountain railroads

Hotel Chains

TEst

Let’s get to know each other,
in just 15 minutes.

What can you expect with incert?

Personal advice that lasts
Brand-fit instead of standard
Industry expertise & know-how
Hands-on mentality & technology that simplifies

Let’s talk! Short, concrete, non-binding.

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