initial situation
In use 365 days a year
In Austria’s only year-round ski resort, the aim is to counteract the inherently high administrative and planning costs with the best possible process optimization. The search was on for a solution to optimize the sale of vouchers and experience tickets.
PDF Download: Case Study Hintertux Glacier
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solution
Centrally controlled variety of experiences
At the beginning of 2020, the Hintertux Glacier ski resort launched the sale of services on the mountain via the incert voucher and ticket system. With automatic appointment generation and quota allocation, the internal administrative effort is drastically minimized, while the guest always has an overview of all offers with appointment an availability overviews in calender form. Vouchers from both the glacier and the tourism association can be redeemed on site or online – also as a means of payment for ticket purchases.
13
connected ticket offices in the glacier area (Skidata & Steingress)
2
additional validation partners in the region (Natur-Eis-Palast, Spannagelhöhe)
365
days
a year tickets for the famous gondola breakfast
With incert, we have found a system that is mature and tried and tested on the one hand, yet still allows for entrepreneurial flexibility. The prompt and extremely high level of expertise of the service team is particularly important to us as a year-round company.
Mag. (FH) Ines Eberl-Kammerlander
Head of Marketing Hintertux Glacier
Partners & interfaces
Digitally networked
Interfaces to the Skidata and Steingress cash registers make it easy to check and validate vouchers and tickets in the valley and in the restaurants on the mountain. This ensures easy handling of combined tickets for cable car and restaurant services.
