The Best Alpine Wellness Hotels have been in existence since 1985. Today, more than 15 selected and family-run wellness hotels in the Alps are members of the top-class marketing group. Strict admission criteria and regular checks guarantee consistently high quality in order to achieve absolute guest satisfaction.
Initial situation and requirements
The popular vouchers of the well-known brand were to be purchasable online and flexibly redeemable at all member establishments. On top of that, it was particularly important to Best Alpine Wellness as a marketing group to find a way to bind their guests to the brand and to reward them fairly for their loyalty.
Vouchers, products and guest loyalty in combination
In addition to the automated online sale of vouchers and high-quality gift cards, which can be redeemed at all 15 member hotels, the group's own product line is also sold online 24/7. The incert campaign system allows the download of free get-to-know vouchers and is used by the group for marketing purposes. In addition to the sales systems, an extensive online guest club has been created to standardise and centralise guest loyalty from all member hotels. Guests are rewarded with points for stays, which in turn can be redeemed for rewards from the various hotels. Many other functions ensure that regular guests interact with the Best Alpine Wellness brand and are offered incentives for their next stay.
Best Alpine Wellness Hotels has a very good, long-standing cooperation with incert. Many of our hotels also use the incert solutions for their own distribution. The processing for the group is uncomplicated and professional. We can only recommend incert!
Michaela Thaler <br/> Managing Director | Best Alpine Wellness Hotels
The Best Alpine Wellness Hotels make ideal use of incert's wide range of products: The voucher and gift card system as well as the shop system generate sales and future demand for the member establishments. The incert campaign system helps to further increase brand awareness and the extensive customer club is an innovative form of guest loyalty.