Perfect for Switzerland: incert eCommerce systems
Perfect for Switzerland: incert eCommerce systems
When it comes to delivering first-class services and products, the Swiss hotel and tourism industry is right at the top. For over 15 years, incert has been supplying and developing customized voucher, ticket and guest loyalty systems for the top companies in the DACH region. In this blog article, you can find out what special features incert has in store specifically for Swiss companies.
System in CHF or multi-currency option
By default, payments in our Swiss systems are processed in CHF. Tax rates for voucher packages, tickets and products can be stored flexibly and in accordance with legal requirements in the administration area. For companies that also extend their feelers to Germany, Austria or the rest of the EU, it is also possible to process payments in EUR with the multi-currency module.
Purchase on account: Import via Post Finance
Even though purchase on account is increasingly being pushed back by credit cards and payments such as Twint or Postfinance, it is still a popular means of payment in Switzerland - even in eCommerce. incert takes this fact into account (pun intended) and offers prepayment via Swiss-QR. In the case of a digital voucher purchase, the guest does not receive the voucher immediately, but first a PDF with Swiss-QR in order to be able to conveniently transfer the outstanding amount. It is possible to import incoming payments via Postfinance using a .csv file. After the import, the system compares the incoming payments with the open orders and automatically sends out the paid vouchers.
Multilingualism with AI support
Offering your store in German, English, Italian and French is not only no problem, it is desirable. We have the necessary buttons, tags and e-mail components available in all 4 languages. The products with texts and descriptions still have to be maintained in the respective language. BUT, this is where our exciting AI feature (Microsoft Azure) shines for translations in the administration area. With one click, you can translate product descriptions and meta tags from your standard language - even the formatting is preserved.
The right interfaces
Interfaces to your PMS and/or POS system help to make the redemption of vouchers and tickets on site as smooth as possible. With +150 interfaces to third-party systems, it is highly likely that we also cover your technology partners. Below you will find a relevant excerpt of our partners in Switzerland, all our interfaces can be found here on our website.
The right payments
With incert, the revenue from every sale in your eCommerce store lands directly in your account. To do this, it is necessary to connect your payment service provider directly to your store. Datatrans, the Swiss industry leader, is of course available to you, as are Concardis, Six Payments, BS Payone, Stripe, Adyen and many other payment providers. Of course, TWINT and PostFinance should not be missing - these are usually activated and processed directly in the payment window of your payment provider next to the credit card option.
Vouchers / Tickets / Products: An admin area
With incert, your guests not only buy high-quality vouchers, but also tickets and physical products in one and the same online store. We call it a multi-product basket and it allows guests to buy, for example, a print@home voucher and a bottle of sparkling wine at the same time. In this case, the voucher is immediately delivered digitally (if “purchase on account” has not been selected) and you receive a message with the order details for shipping the bottle of sparkling wine.
Item maintenance and statistical evaluation for vouchers, tickets and products also take place in a central administration system with one login.
Several AGs - One eCommerce system
For hotel chains and hotels or mountain railroads with external partner companies, the incert portal system technology enables the bundling of several stores and companies in one system. You can find details on the setup options for such a system in our blog post on portal system technology. Our automated partner accounting, which clearly prepares the balances for sales and redemptions in the network for your accounting at the push of a button, makes work particularly easy with portal systems.
Individual store design
We seamlessly adapt each of our Professional Shops to the corporate design of the customer's website and either integrate the store directly into the website via iframe (hotel.ch/vouchers) or host the system as a stand-alone solution on a sub-domain of the customer's website (vouchers.hotel.ch). You can find out exactly what the difference is in this blog article. Either way, your store guests can expect a personalized shopping experience and 100% of the traffic generated will remain on your website.
Summary
In an industry known for its excellence and attention to detail, incert eTourism offers customized eCommerce solutions that meet the high demands of the Swiss hotel and tourism industry. From currency flexibility and purchase on account to a variety of interfaces to existing PMS and POS systems, incert combines flexibility and customizability with ease of use and high-quality shopping experiences - all in keeping with the tradition of Swiss hospitality.
Our sales team will be happy to provide you with non-binding eCommerce advice at any time.
